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Bar Person CV Writing Service

Bar staff serve drinks in places like pubs, clubs and wine bars. They also serve drinks in hotels. In this work you will serve a wide variety of different people each day. If you enjoy meeting people and have an outgoing personality, becoming a bar person could be the right choice for you.

To be a bar person, you need to have good communication skills. You need to be able to take and remember orders. You also will need patience when dealing with demanding customers.

For this role employers don’t tend to look for specific qualifications or training. They are often looking instead for the right personality and/or experience.

The work

As a bar person your main duties would include:

  • serving customers with drinks
  • collecting payment and operating the till
  • providing snacks, such as crisps and nuts.

You may also create cocktails for customers and, during busy periods, you may help serve hot and cold food.

You would be responsible for keeping the bar area clean and well stocked, which would involve:

  • washing glasses
  • storing empty bottles
  • clearing and cleaning tables and the bar regularly.

A key role would be in creating a welcoming, friendly atmosphere and talking with customers.


Hours

You are likely to work shifts including evenings, weekends and public holidays. Part-time and seasonal work is commonly available.

Flexible opening hours for licensed premises provide the potential for up to 24-hour opening, seven days a week (subject to local licensing).

Not surprisingly, bars, pubs and restaurants can be very noisy, hot and crowded at key times of the day and during weekends.


Income

Full-time bar staff can earn between £11,000 and £16,000 a year. With experience and supervisory responsibilities, this can rise to around £20,000.

Salaries can vary greatly depending upon the type of bar or restaurant and its location. Tips from customers can increase earnings.

Figures are intended as a guideline only.


Entry requirements

For this role employers don’t tend to look for specific qualifications or training. They are often looking instead for the right personality and/or experience. Effective communication skills, a passionate and positive attitude to work and the ability to work well in a team are often considered important.

You may need a good standard of general education. Some large pub and bar chains will consider your ability to take relevant qualifications such as:

  • Level 2 NVQ Diploma in Beverage Service
  • Level 2 Award for Personal Licence Holders
  • Level 2 Award in the Principles of Customer Service in Hospitality, Leisure, Travel and Tourism.

It would be an advantage to have some experience of customer service.

 

Training and development

You will normally receive on-the-job training from your employer when you begin work. You could combine this with working towards:

  • Level 2 NVQ Diploma in Beverage Service
  • Level 2 Award in Professional Bartending (Cocktails) or (Cocktails with free pouring)
  • Level 2 Award in the Principles of Customer Service in Hospitality, Leisure, Travel and Tourism
  • Level 2 Award for Personal License Holders
  • the Wine and Spirit Educational Trust (WSET) courses in wine, spirits and other alcoholic beverage.

Skills and knowledge

To be a bar person, you should have:

  • good communication skills
  • the ability to prepare and serve a range of alcoholic and non-alcoholic drinks
  • an outgoing personality and a pleasant manner
  • a smart and tidy appearance
  • tact and diplomacy for dealing with demanding customers
  • the ability to carry heavy crates, beer barrels and boxes
  • the ability to take and remember orders
  • numeracy skills for dealing with payments
  • the ability to work well in a team
  • a flexible approach to work.

Opportunities

You will find jobs in pubs, clubs, restaurants, hotels and other leisure complexes. You could also work in theatre bars, holiday centres, sports clubs, airport terminals, and on cruise ships.

With experience, hard work and determination you could progress to supervisor, deputy bar manager and eventually bar manager. You could also move towards related careers, including publican or bar manager with a chain of hotels.

 

Industry summary

The pubs, bars and nightclubs industry is part of the hospitality, leisure, travel and tourism sector, represented by People 1st Sector Skills Council. This sector also includes the following industries: food and service management; gambling; hotels; restaurants; self‐catering accommodation, holiday centres and youth hostels; travel and tourist services; visitor attractions; and hospitality services. It has grown over the last 20 years and, despite the current recession, is predicted to continue to grow in the medium to long term. The sector as a whole currently employs almost 2 million people.

Pubs and bars provide alcoholic and non‐alcoholic beverages. They may also provide snacks or food. Who, or what, own the pubs and bars are important:

  • Managed houses – include those that are owned by a brewery and employ salaried staff who manage and work in the outlet, and those owned by pub companies
  • Tenanted or leased pubs – these are owned by the brewery, but are occupied by licensees who pay rent to the brewery and agree to take their supply of beer
  • Free houses – these are owned and managed by the licensee and deal with a number of different suppliers and brewers
  • Nightclubs primarily offer a place to listen to music and dance for an admission fee. Drink and food are offered as additional services.

Key facts:

  • There are 332,700 people working in the pubs, bars and nightclubs industry.
  • 16% of the workforce has an NVQ Level 4 or above qualification.
  • The majority of the workforce has a NVQ Level 2 qualification (26%).
  • 13% of the workforce has no qualifications.
  • 43% of the workforce is employed full‐time.

[N.B. Data derived from Labour Force Survey, 2009.]

Jobs in the industry range from: bar manager, general manager, bar person, chef, cloakroom attendant, food and beverage manager.


National and regional data

East Midlands – There are approximately 29,600 people working in the pubs, bars and nightclubs industry in this region, of which:

  • 40% work full‐time
  • 55% of the workforce is female
  • 94% of the workforce is white
  • 28% of the workforce is 20‐24 years
  • The majority of the workforce has a NVQ Level 1 and entry level qualification (34%)

East of England – There are approximately 26,500 people working in the pubs, bars and nightclubs industry in this region, of which:

  • 51% work full‐time
  • Workforce is evenly split between men and women
  • 93% of the workforce is white
  • 28% of the workforce is 20‐24 years
  • 28% of the workforce has an NVQ level 2 qualification

London – There are approximately 20,000 people working in the pubs, bars and nightclubs industry in this region, of which:

  • 46% work full‐time
  • 41% of the workforce is female
  • 81% of the workforce is white
  • 39% of the workforce is 20‐24 years
  • 31% of the workforce has an NVQ level 3 qualification

North East – There are approximately 18,700 people working in the pubs, bars and nightclubs industry in this region, of which:

  • 40% work full‐time
  • 62% of the workforce is female
  • 95% of the workforce is white
  • 20% of the workforce is 20‐24 years
  • 26% of the workforce has an NVQ level 2 qualification

North West – There are approximately 42,700 people working in the pubs, bars and nightclubs industry in this region, of which:

  • 40% work full‐time
  • 59% of the workforce is female
  • 26% of the workforce is 20‐24 years
  • 25% of the workforce has an NVQ level 2 qualification

South East – There are approximately 42,200 people working in the pubs, bars and nightclubs industry in this region, of which:

  • 54% work full‐time
  • 53% of the workforce is female
  • 94% of the workforce is white
  • The majority of the workforce is aged between 16‐24 years (50%)
  • 28% of the workforce has an NVQ level 3 qualification

South West – There are approximately 25,900 people working in the pubs, bars and nightclubs industry in this region, of which:

  • 60% work full‐time
  • 64% of the workforce is female
  • 95% of the workforce is white
  • 29% of the workforce is 20‐24 years
  • 28% of the workforce has an NVQ level 2 qualification

West Midlands – There are approximately 30,000 people working in the pubs, bars and nightclubs industry in this region, of which:

  • 37% work full‐time
  • 61% of the workforce is female
  • 96% of the workforce is white
  • 29% of the workforce is 16‐19 years
  • 30% of the workforce has an NVQ level 2 qualification

Yorkshire and the Humber – There are approximately 37,700 people working in the pubs, bars and nightclubs industry in this region, of which:

  • 39% work full‐time
  • 60% of the workforce is female
  • 97% of the workforce is white
  • The majority of the workforce is aged between 16‐24 years (46%)
  • 31% of the workforce has an NVQ level 2 qualification

Northern Ireland – There are approximately 43,900 people working in the hospitality, leisure, travel and tourism sector as whole in Northern Ireland, of which 5,600 work in the pubs, bars and nightclubs industry in 1,200 establishments. Details as follows:

  • 56% work full‐time
  • 52% of the workforce is male
  • 97% of the workforce is white
  • The majority of the workforce is aged between 20‐29 years (52%)
  • 47% of the workforce has an NVQ level 2 qualification

Scotland – There are approximately 183,500 people working in the hospitality, leisure, travel and tourism sector as whole in Scotland, of which 28,000 work in the pubs, bars and nightclubs industry in 4,200 establishments. Details as follows:

  • 55% work full‐time
  • 64% of the workforce is female
  • 97% of the workforce is white
  • 39% of the workforce is aged between 20‐29 years
  • 31% of the workforce has an NVQ level 4 qualification

Wales – There are approximately 86,100 people working in the hospitality, leisure, travel and tourism sector as whole in Wales, of which 20,700 work in the pubs, bars and nightclubs industry in 3,800 establishments. Details as follows:

  • 36% work full‐time
  • The workforce is split fairly evenly between male and female
  • 98% of the workforce is white
  • 42% of the workforce is aged between 20‐29 years
  • 32% of the workforce has an NVQ level 3 qualification

[N.B. Data derived from Labour Force Survey, 2009.]

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